If your package hasn't been sent yet, it could be due to a busy period or because you've ordered a pre-ordered item.
The entire order will only be sent when everything is in stock – check the product page for the expected date!
Need your tracking number or want to check the status of your package?
➡️ Log in to the customer portal using the same email address you used when ordering – no password needed! We'll send you a login code via email.
Still have questions? Just send us an email at hi@sillysanta.uk or fill out the contact form below, and we'll help you! 😊
Apr 25, 2025